Frequently Asked Questions
My Specialty
I specialize in low-maintenance, blended color and custom tailored cuts, for hair that looks beautiful from the day you leave the salon until you return for a maintenance visit. My custom color techniques give you a natural, lived-in look, allowing you to enjoy your hair for longer between visits. On average clients can expect to enjoy their color for anywhere between eight to twelve weeks for high maintenance looks or around sixteen to twenty weeks for clients that like things a little more low maintenance. Maintenance will depend on your overall look, lifestyle and budget, which will all be discussed during your consultation.
What To Book
Booking a first time appointment with a new hairstylist can be a challenge, even if you're used to going to the salon. I have a simple new client form that walks you through scheduling your first appointment with me and I guide you every step of the way to ensure we are booked with plenty of time for your hair goals as well as to ensure we've got the right services for your look. I have created specific packages for new clients that are simple and easy to understand. If you are still stuck on what to book and have questions, you can always reach out to me at hairbyhartnc@gmail.com and I'd be happy to help.
New Client Digital Consultation Form
It is my goal as a stylist to ensure that I am a good fit for the clients I am working with. Sometimes a client might desire a service or look that isn't my specialty. In order to give each client the best possible experience, I require all new clients to fill out the digital consultation form so that I can ensure your hair goals align with my specialty.
This will also allow me to better customize your salon experience and give me all the knowledge I need regarding your hair history so that I can help you achieve your hair goals.
Non-Refundable Booking Fee
A non-refundable booking fee is required for all new client color appointments. Due to the nature in which I book my appointments, I do not double book and I reserve that time specifically for you, to focus all my attention on giving you the best possible experience. In order to continue to provide that level of experience for you, I require a $50 non-refundable booking fee on all new client color appointments. This amount will be applied toward the total on the day of your appointment and in the event of a no-show or cancellation that is less than 48 hours in advance, your non-refundable booking fee will be forfeited and you must submit a new one to secure a new appointment.
If you need to cancel for any reason, please give 48 hours notice and I will gladly transfer your deposit to your new appointment reservation. If something comes up on the day of your appointment, please let me know. Day of or last minute cancellations will be discussed on a case-by-case basis.